Your HVAC questions, answered honestly

Most repairs land in a modest range depending on the part and how much labor is involved, but we never quote a number sight-unseen. Our technician diagnoses the actual problem, explains what's wrong in plain English, and gives you an upfront price before any work starts. You approve the cost first, so there are no surprises on the invoice.

Estimates on a new AC or heating system installation are free, and there's no obligation to buy. We'll look at your home, your ductwork, and how you actually use it, then walk you through honest options at different price points. You'll get a clear written quote you can take your time with.

Yes. A full system replacement is a real expense, and we don't think anyone should sit in the Houston heat because of it. We can walk you through financing options so you can spread the cost into manageable monthly payments. Just ask when we come out and we'll go over what's available for your budget.

In most cases we offer same-day service, and we move fast when your AC is down. When you call (713) 929-9595 we'll give you an honest window instead of a vague all-day promise. During a Houston heat wave we're busy, but we prioritize homes with no cooling and families with kids, seniors, or anyone medically vulnerable.

Yes. We're a family that lives here too, so we know an AC doesn't fail on a convenient schedule. We answer emergency calls nights, weekends, and holidays because a broken system in July is not something that can wait until Monday. Call us any time at (713) 929-9595.

We cover Greater Houston and the surrounding communities, including Cypress, Katy, Spring, Tomball, Humble, Pearland, Baytown, Channelview, Crosby, Dayton, La Porte, Texas City, Richmond, Sugar Land, and Missouri City. If you're near one of these and not sure whether we reach you, just call and ask. We'll give you a straight answer before we ever roll a truck.

Yes. Air Star Now holds Texas HVAC license TACLA36229C and carries insurance, so you're protected and the work is done to code. That license also means our technicians are trained and accountable, not just handy. You can verify our license number any time, and we're happy that you check.

We're genuinely family owned and operated. Billy leads the field crew and Perla runs the office. Billy is a Houston native who learned the trade from his father, worked commercial HVAC, spent time on a government contract overseas covering air conditioning, plumbing and electrical, then worked alongside his father for nearly 15 years before starting Air Star. Over 10 years and 750-plus Google reviews later, the reputation is still the whole point. When you call, you get a family that answers for its own work.

No. If your system can be fixed honestly, we'll fix it and tell you so. We'll only recommend a full replacement when the repair costs stop making sense, and even then we lay out the trade-offs so you decide, not us. No pressure and no scare tactics is how we've earned a 5.0-star average across hundreds of neighbors.

Our technicians work on all major residential HVAC brands and equipment, whatever came installed in your home. You don't need to know the model or track down paperwork before you call. Tell us the symptoms and we'll bring the right knowledge and common parts to get you cooling again.

We handle AC repair, AC installation and replacement, and AC tune-ups and maintenance, plus 24/7 emergency AC service. On the heating side we do furnace repair, heating installation, and heat pumps. Whether it's a quick fix or a full system, one local family crew handles it all.

First, check that your thermostat is set to cool and your breaker hasn't tripped, since that solves a surprising number of no-cool calls. If it's still not running, turn the system off so it doesn't ice up or strain, and call us at (713) 929-9595. Stay hydrated and use fans while you wait, and we'll get a technician to you as fast as we can.

Yes. A tune-up before summer keeps your system running efficiently and helps catch small issues before they become a breakdown on the hottest day of the year. Ask us about maintenance options that fit how you use your home. Regular service also protects your equipment and can lower your energy bills over time.

For our climate, a tune-up at least once a year is smart, ideally in spring before the heat and humidity really set in. Houston runs its air conditioners harder and longer than most of the country, so that annual check does real work. If you also use a heat pump for heating, a fall look-over is worth it too.

Sí, se habla español. Call or text us in English or Spanish, whichever is easier for you. A real person answers either way, day or night.

Yes. We install and repair ductless mini split systems. They're a great fit for garages, add-ons, sunrooms, and older houses that don't have ductwork — one small outdoor unit, no ducts to run, and each room gets its own control.

Both. Along with homes, we handle heating and cooling for Houston businesses — rooftop units, split systems, and service agreements that keep a shop or office running. If your building has a system on the roof, we work on it.